Terms of Service

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July

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Oct 16, 2019
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Welcome to Mu Lung. By registering an account in-game or on the forum, you agree to the information found within this thread.

The terms listed within are subject to change without notice, major changes may be announced but there is no guarantee. It is your responsibility to check this thread frequently for updates. A changelog is provided at the bottom of this thread.

The providers ("we", "us", "our") of the service provided by this web site ("Service") are not responsible for any user-generated content and accounts. Content submitted express the views of their author only.

This Service is only available to users who are at least 13 years old. If you are younger than this, please do not register for this Service. If you register for this Service, you represent that you are this age or older.

All content you submit, upload, or otherwise make available to the Service ("Content") may be reviewed by staff members. All Content you submit or upload may be sent to third-party verification services (including, but not limited to, spam prevention services). Do not submit any Content that you consider to be private or confidential.

You agree to not use the Service to submit or link to any Content which is defamatory, abusive, hateful, threatening, spam or spam-like, likely to offend, contains adult or objectionable content, contains personal information of others, risks copyright infringement, encourages unlawful activity, or otherwise violates any laws. You are entirely responsible for the content of, and any harm resulting from, that Content or your conduct.

We may remove or modify any Content submitted at any time, with or without cause, with or without notice. Requests for Content to be removed or modified will be undertaken only at our discretion. We may terminate your access to all or any part of the Service at any time, with or without cause, with or without notice.

You are granting us with a non-exclusive, permanent, irrevocable, unlimited license to use, publish, or re-publish your Content in connection with the Service. You retain copyright over the Content.

If you do not agree with these terms, please do not register or use the Service. Use of the Service constitutes acceptance of these terms. If you wish to close your account, please contact us.


In Game Rules

The following rules/terms will be broken down in to two sections, 'major' and 'minor' game disruptions. 'Major' game disruptions will always result in a permanent ban on the first offense. 'Minor' game disruptions will vary based on the general ban durations, and the moderator who handles your ban. Ban durations for more commonly broken rules will generally follow a '5 strike' rather than the '3 strike' system we used before. This will not apply to every rule. This Terms of Service applies to our v162.4 service.

Major Game Disruptions

Hacking

Hacking is defined as any attempt to alter the Global MapleStory files or the Mu Lung client. Mu Lung features a strong auto-ban system which will detect the vast majority of hack tools and differences between 'reported' and 'actual' values, meaning you will 9.9 out of 10 times be banned for hacking or modifying files. Any use of packet editors, trainers, or other hack tools is strictly forbidden. Any attempts to edit WZ files (wz editing) is also strictly forbidden.

Real World Trade/Real Money Trade

Any attempts to sell your Mu Lung items or currency for real currency or possessions, or currency or items in other games is strictly forbidden.

Scamming

Scamming is any attempts to knowingly make an unfair trade, or outright steal another person's items, currencies, or services. This rule is subjective, please be honest and straight forward in your dealings with other players on Mu Lung.

If you steal a person's items and they can prove it you will be permitted one chance to return the items in exchange for an unban, after that if you are found scamming again you will be permanently disallowed from connecting to or playing Mu Lung.

Bug Abuse & Exploiting

All bugs should be reported here. Any major bugs or exploits should be reported privately to a staff member immediately. Any attempts to abuse or take advantage of a bug or exploit are strictly forbidden.

Minor Game Disruptions

Botting

We have no quick and reliable way to tell whether you are taping down your keys, weighting down your keys, using macro or botting tools, or just not paying attention. It is your responsibility to respond to players, staff, and lie detectors. If you fail to respond, you will be banned.

You will generally be banned for 30 days on the first offense, 90 days on the second offense, and permanently on the third offense for botting.

Killstealing

If you do not own a map, do not attack on it. It is that simple. We have a map ownership system that is unique to Mu Lung. You will remain the map owner until you have stopped attacking for ten minutes, after that you forfeit the map. Please check this thread for more information.

A moderator may decide to warn you on your first offense, not always though. You will generally be banned for 7 days on the first offense, 14 days on the second offense, 30 days on the third offense, and permanently on the fourth offense for killstealing.

Harassment

Harassment is by nature a very subjective term. It is simple, please be nice to your fellow players. Everyone loses their temper sometimes. Please do not attempt to harass a player to the point they feel it is necessary to report you.

Impersonation

Any attempts to impersonate a staff member or another player are forbidden. Bans will depend on the severity of the case.

Discussion of botting/hacks

Discussion of hacks or bots is not allowed. If you are found discussing such things, you will be banned. Depending on what the moderator handling your case feels, you may be banned permanently. This is a very 'flex' rule, meaning it will depend heavily on what was said, and who is banning you.

Advertising

Discussion of other MapleStory private servers, 'Black Markets' (i.e. RMT websites), websites that advertise hacks or bots for games in general, etc. is strictly forbidden. Advertising such things over megaphones will, generally, be a permanent ban.

Advertising social media is not allowed, linking twitch streams or "add me on <some service>" over smegas will usually result in a ban. You are only allowed to advertise TwitchTV or YouTube links in the cinema section of the forums, or your signature on the forums. Anywhere else is disallowed.

Rumors

Any attempts to start rumors about a person, or the server, is forbidden. Rumors should always be reported. This rule is very subjective, meaning a moderator may choose to not ban a person or to ban them permanently depending on the situation.

Giveaways

Giveaways that encourage public spam, i.e. over super megaphones, are disallowed. If you wish to host such an event, please include 'send responses via whisper' or something similar in your megaphone.

Boss runs

Selling or buying boss runs is not allowed. No boss is an exception to this rule, especially late-to-end game bosses.

You will be banned for 7 days on the first offense, 14 days on the second offense, and permanently on the third offense for violating this rule.

Account sharing

Sharing accounts at all is not allowed, if you lose items or lose access to your account due to sharing your information you will not be compensated. Bans will vary based on the situation.

Multiple accounts

Multiple accounts are not allowed. The rule is one account per person, per computer. You are not allowed to play on a second account if you are banned, under any circumstances. If you are found on a second account, you will be permanently banned.

Fake bidding

Fake bidding is when a seller says someone offered on an item that they didn't in an attempt to raise the current offer. Fake bidding is also knowingly bidding on an item with no intention to buy it, again, in an attempt to raise the current offer. Both of these things are not allowed.

Super Megaphone Spam

Spam using the Super Megaphone system is not allowed, especially if multiple people are spamming three-line super megaphones.

Forum Rules

The following rules apply specifically to the forum. All of the rules above apply to the forum as well.

Please construct posts and threads in English only. Posts/threads in other languages will be deleted. Private Messages and visitor messages in other languages are allowed.

Explicit content, i.e. nudity, drugs, violence, hateful content, etc. will be deleted. Avatars containing nudity will be removed.

Please post in the correct sections. Posts may be moved otherwise.

Please keep your signature reasonable, large images will be resized or deleted.

Please do not create posts with the sole purpose to flame or insult a user.

Stay on topic; off topic posts will be deleted, and you may be infracted.

You are limited to one 'bump' per thread per 24 hours.

Do not use URL shorteners, ad money generating or otherwise. Examples of this include bit.ly, goo.gl, adf.ly, bc.vc, etc.

Paid graphic services

Selling graphic design services in Mu Lung is allowed as long as you abide by the following criteria:

You post a thread in the Graphics Workship section only, and make sure you note that it is not free work.

You agree not to sell graphic design services for anything other than mesos or items in Mu Lung, this means no real life currencies or items/currencies in other games as these types of exchanges are forbidden.

Do not smega your service sales or links to your thread on the forums, that is not what the megaphone system is intended for.

Any attempts to scam will result in a permanent ban both in-game and on the forums. Bans and infractions are up to the moderator involved, any suspicion (as with in-game) of unfairness or special treatment should be reported.

Ban Appeal Policy

For each ban you are allowed one chance at appeal. You can appeal here. You can find the ban appeal format here. Bans that do not follow this format will be deleted, you may choose to remake it following the correct format. An appeal may be denied for any reason, or for no reason at all. If you feel your ban was unjust after you've appealed and received a response, please contact a staff member privately. Do not expect an immediate reply, or at all. Spamming inboxes of staff members is a bad idea.

Ban durations serve as a guideline for how long a person may generally be banned for breaking that specific rule, they are not a guarantee that you will be banned for that duration. It is ultimately up to the moderator who bans you as to how long you are banned for. No two moderators are the same. Tread carefully.

Compensation Policy

* You are responsible for your account information. Sharing your information is strictly forbidden. If you share your information and lose access to your account or items because of it, you will not be compensated. All credit purchases are final (more information below), refunds will not be issued. Our servers encrypt user information and store it securely.

If you share your account information you will not be compensated if you lose your items.

If you are 'hacked', i.e. keylogged, phished, etc. and can prove it, we will attempt to recover your items.

If you lose your items because of a bug, we usually will not compensate. We will decide on a case-by-case basis.

Refund Policy (Donations)

Please be advised that credit's are obtained via donations to Mu Lung; not a purchase. You are not entitled to a “refund” because you completed a donation out of courtesy. Once credits (virtual currency here at Mu Lung) are transferred to your game account your donation cannot be reversed. All credits obtained via donations are final. No return, exchange, price adjustments, or cancellations will be permitted. Please note that we have the right to suspend our game service at any time. You will not be entitled to a refund were this to happen.

We take fraud seriously, if you commit fraud and if we suspect that you are committing a fraud transaction, we notify the IC3 and refund the payment as soon as possible.
 
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